Customer · Demand, buying authority, acceptance and realized value
| Commercial inputs | CDM outputs | Evidence |
|---|---|---|
| Business problem, desired outcome and urgency | Qualified pursuit and mutual action plan |
|
| Executive sponsor, buying committee and decision process | Composed software, services and managed-operations solution | |
| Requirements, architecture, security and data constraints | Business case, architecture and proof plan | |
| Budget status, cloud commitment and procurement route | Quote, private offer, order and SOW route | |
| Timeline, competition and success criteria | Funding or credits when approved | |
| Usage, acceptance, feedback and renewal intent | Implementation, support, adoption and renewal plan |